Privacy Policy

1. Introduction

At CariVet, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Search for veterinary clinics
• Contact us
• Subscribe to our newsletter
• Participate in surveys or promotions

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of visits

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Improve user experience
• Send you updates and marketing communications
• Respond to your inquiries
• Monitor and analyze usage patterns
• Prevent fraud and enhance security

4. Information Sharing

We may share your information with:

• Service providers who assist in our operations
• Veterinary clinics you choose to contact
• Law enforcement when required by law
• Third parties with your consent

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Object to data processing

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@carivet.my.